Privacy Policy

Carbon Servers is committed to protecting your privacy. All personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable EU laws.

Data We Collect

• Account information: name, email address, billing details.
• Server usage data: IP addresses, performance logs, crash reports, basic technical diagnostics.
• Website usage and analytics (in an aggregate or anonymised form when possible).

How We Use Your Data

• To provide and maintain our game server hosting services.
• To deliver customer support and respond to your requests.
• To process payments, invoices and detect possible fraud or abuse.
• To improve the performance, stability and security of our services.

Data Storage & Location

All personal data and game server files are stored exclusively in European datacenters operated by GDPR-compliant providers. We keep data only for as long as necessary to provide the service, meet legal obligations, or resolve disputes.

Cookies

We use essential cookies to keep you logged in and to protect your account. Optional analytics cookies may be used to understand how the website is used, in a way that does not directly identify you. You can manage non-essential cookies from your browser settings.

Your Rights

Under GDPR, you have the right to access, correct, delete or export your personal data. You may also object to certain processing activities or request restriction of processing, within the limits of applicable law.

Contact

For any privacy-related questions or requests, email us at contact@carbonservers.com.